Terms of service

Got it — you want the Terms of Service rewritten for Renewed Strands, not the return policy.

Terms of Service – Renewed Strands

OVERVIEW

Welcome to Renewed Strands! Throughout the site, the terms “we,” “us,” and “our” refer to Renewed Strands. Renewed Strands operates this website and store, including all related information, content, features, tools, products, and services in order to provide you, the customer, with a curated shopping experience (the “Services”).

By visiting our site and/or purchasing something from us, you engage in our Services and agree to be bound by the following Terms of Service (“Terms”), including any additional policies referenced herein.

Please read these Terms carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any Services.

SECTION 1 – ONLINE STORE TERMS

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence.

You may not use our products for any illegal or unauthorized purpose, nor may you violate any laws in your jurisdiction through the use of our Services.

SECTION 2 – PRODUCTS & SERVICES

We make every effort to display our products as accurately as possible. However, we cannot guarantee that your device’s display of colors or textures will be completely accurate.

All product descriptions, pricing, and availability are subject to change at any time without notice at our sole discretion.

We reserve the right to:

  • Limit quantities of any products or services

  • Refuse service to anyone for any reason

  • Discontinue products at any time

SECTION 3 – ORDERS & PAYMENTS

By placing an order, you agree that all information provided is accurate, complete, and current.

Renewed Strands reserves the right to refuse or cancel any order for reasons including but not limited to:

  • Product availability

  • Errors in pricing or descriptions

  • Suspected fraud or unauthorized transactions

All prices are listed in USD unless otherwise stated.

SECTION 4 – REFUND & EXCHANGE POLICY

All sales are final.

Due to the nature of our products and for hygiene purposes, Renewed Strands does not offer refunds, returns, or exchanges on wigs, bundles, extensions, or custom units.

Please review our Refund Policy for full details regarding damaged or incorrect orders.

SECTION 5 – SHIPPING & DELIVERY

Shipping times are estimates only and are not guaranteed.

Renewed Strands is not responsible for delays caused by:

  • Shipping carriers

  • Weather conditions

  • Customs processing

  • Incorrect shipping information provided by the customer

  • Events beyond our control

Once your package has been transferred to the shipping carrier, Renewed Strands is no longer responsible for lost, stolen, or delayed packages.

SECTION 6 – INTELLECTUAL PROPERTY

All content on this website, including logos, branding, images, graphics, product descriptions, videos, and text, is the property of Renewed Strands and may not be copied, reproduced, distributed, or used without prior written permission.

SECTION 7 – THIRD-PARTY LINKS

Certain content or services available through our website may include materials from third parties.

We are not responsible for examining or evaluating the content or accuracy of any third-party websites and are not liable for any damages related to purchases or use of goods, services, or content from third-party sites.

SECTION 8 – PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy.

SECTION 9 – ERRORS & INACCURACIES

Occasionally there may be information on our site containing typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, shipping charges, or availability.

We reserve the right to correct any errors and to update information or cancel orders if any information is inaccurate at any time without prior notice.

SECTION 10 – PROHIBITED USES

You are prohibited from using the site or its content:

  • For unlawful purposes

  • To violate any laws or regulations

  • To infringe upon intellectual property rights

  • To transmit viruses or malicious code

  • To collect or track personal information of others

  • To spam, phish, or engage in fraudulent activity

We reserve the right to terminate your use of the Services for violating any prohibited uses.

SECTION 11 – DISCLAIMER OF WARRANTIES

All products and services provided by Renewed Strands are provided “as is” and “as available” without warranties of any kind, either express or implied.

We do not guarantee that your use of our Services will be uninterrupted, secure, or error-free.

SECTION 12 – LIMITATION OF LIABILITY

Renewed Strands shall not be liable for any direct, indirect, incidental, punitive, or consequential damages arising from the use of our products or Services.

SECTION 13 – CHANGES TO TERMS

We reserve the right to update, change, or replace any part of these Terms of Service at any time by posting updates to our website.

Your continued use of the website following any changes constitutes acceptance of those changes.

SECTION 14 – CONTACT INFORMATION

Questions about the Terms of Service should be sent to:

Renewed Strands
📧 info@stitchedbytanna.com